Introduction
Fjord Yard ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fjord-yard.com or engage our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when:
- Completing enquiry forms on our website
- Subscribing to our property alerts
- Engaging our property services
- Communicating with us via email
This information may include your name, email address, property preferences, budget range, and any additional details you choose to share.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymised)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Match you with suitable properties based on your criteria
- Communicate about properties, viewings, and appointments
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To landlords or property owners when you express interest in a specific property
- To service providers who assist our operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, client records are maintained for six years following the completion of services.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Fjord Yard
47 St Vincent Place
Glasgow, G1 2ER
United Kingdom
[email protected]